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Benson Restoration and Construction Inc.

TECHNICAL RESTORATION & CLAIMS PORTAL Lic #CGC1529841 | IICRC Master Certified #89241
Claims & Dispatch Desk: Online Inquiry Portal


Hands-On Restoration & Licensed Contracting Experience

About Benson Restoration and Construction

Benson Restoration and Construction Inc. is a homeowner resource and service provider covering water, fire, and mold damage restoration, storm recovery, and renovation work. Our team combines hands-on restoration and licensed contracting experience to help homeowners understand their options, navigate insurance claims, and rebuild with confidence.

Our Core Standard

The Benson Foundation: Integrity Over Speed

When property damage occurs, homeowners need scientific accuracy, transparent pricing, and dependable craftsmanship.

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IICRC Scientific Rigor

We operate strictly under the ANSI/IICRC S500 and S520 procedural standards. We do not guess moisture levels; we measure specific humidity, vapor pressure differentials, and wood moisture equilibrium.

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Licensed General Contracting

Unlike mitigation-only companies that tear out walls and leave you stranded, we are licensed general contractors who manage the full reconstruction from structural engineering to custom finish carpentry.

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Independent Advocacy

We work exclusively for the property owner—not the insurance carrier. Our Xactimate line-item estimates document 100% of real damage and required building code upgrades so you receive what your policy promises.

E-E-A-T Editorial Board

Meet Our Lead Specialists & Editors

Every guide and protocol published on our platform is authored and verified by seasoned professionals.

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Marcus Whitfield

Lead Restoration Specialist & Technical Editor

Marcus oversees Benson’s restoration content—covering water, fire, and mold damage response, mitigation, and prevention. His writing draws on 15+ years of hands-on field experience with residential restoration projects and IICRC-aligned best practices.

Having managed over 1,200 residential mitigation responses, Marcus specializes in psychrometric structural drying, FLIR thermal imaging, negative air containment engineering, and indoor air quality forensics.

Credentials & Certifications:

IICRC Master Water Restorer (MWR)
Applied Structural Drying (ASD)
Applied Microbial Remediation (AMRT)
Fire & Smoke Restoration (FSRT)

Explore Articles by Marcus →

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Elena Castillo

Licensed General Contractor & Contributor

Elena covers the renovation, rebuild, and insurance-claims side of the site, helping homeowners understand scope of work, cost expectations, and how to work with contractors and adjusters after a catastrophic property loss.

With over 12 years as a licensed General Contractor (B-License) and certified Xactimate Level 3 estimator, Elena has rebuilt hundreds of homes following major flood, fire, and hurricane events while helping owners recover withheld depreciation.

Credentials & Certifications:

Licensed General Contractor (B-License)
Xactimate Level 3 Certified Estimator
OSHA 30-Hour Construction Safety
IRC / IBC Building Code Specialist

Explore Articles by Elena →

Technical Standards

Commercial Field Equipment & Diagnostics

We believe in objective measurement. Here is the diagnostic equipment standard we mandate:

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FLIR Infrared Cameras

Thermal imaging captures subtle temperature deltas from evaporating moisture behind tile and drywall.

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Penetrative Pin Meters

Delmhorst hammer probes test deep Wood Moisture Equivalent (WME) inside sill plates and subfloors.

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LGR Dehumidifiers

Low-Grain Refrigerant dehumidifiers pull ambient dew points down below 30 GPP for rapid structural drying.

HEPA Air Filtration

True 99.97% HEPA air filtration at 0.3 microns under continuous negative air pressure.

Need Guidance on Your Property Damage?

Whether you need emergency dispatch, a second opinion on an adjuster’s estimate, or general contracting consultation, we are here to assist.