Privacy Policy & Terms of Service

1. Privacy Policy

1.1 Information We Collect

Benson Restoration and Construction Inc. (“we,” “our,” or “us”) respects your privacy. When you request emergency mitigation dispatch, download our homeowner toolkits, or contact our estimating desk, we collect:

• Contact Details: Full name, telephone number, email address, and property physical address/zip code.
• Property Loss Information: Damage descriptions, photos, insurance policy carrier names, and claim file numbers provided voluntarily for scope review.
• Technical Telemetry: Anonymized server logs, browser user agents, and visit timestamps used strictly for site performance and security analysis.

1.2 How We Use Your Information

We use collected data solely to:

• Dispatch emergency restoration personnel to your residential or commercial property.
• Deliver requested post-disaster guidebooks and insurance scope calculations.
• Communicate directly with your authorized insurance adjuster regarding field drying logs and repair estimates.

1.3 Zero Data Selling Commitment

We strictly prohibit selling, renting, or leasing your personal information, phone numbers, or property loss details to third-party marketing brokers, public adjusters, or unrelated contractors. Data is disclosed only to authorized emergency personnel or when mandated by lawful subpoena.

1.4 Data Retention & Rights

You may request access to, correction of, or deletion of your personal contact records at any time by emailing [email protected].

2. Terms of Service & Legal Disclaimers

2.1 Educational Guidance & Professional Advice Disclaimer

The educational articles, calculation formulas, and checklists provided on this website are for informational and emergency triage purposes only. While authored by certified restoration specialists and licensed general contractors, site content does not constitute formal legal counsel, insurance policy underwriting advice, or on-site structural engineering assessments.

Property owners must always verify specific building codes with their local municipal building department and consult licensed forensic engineers for catastrophic foundation or truss evaluations.

2.2 Emergency Response & Dispatch Terms

Submission of an emergency dispatch form through the website does not create a binding contractual service agreement until a written Work Authorization and Health & Safety Agreement is signed on-site by the verified property owner or authorized representative.

2.3 Intellectual Property & Copyright

All original articles, psychrometric drying frameworks, infographics, diagrams, and code snippets published on this website are the proprietary intellectual property of Benson Restoration and Construction Inc. under United States and international copyright law. Unauthorized scraping, reproduction, or republication without express written attribution is prohibited.

2.4 Governing Law

These terms and privacy practices shall be governed by and construed in accordance with the laws of the State where restoration services are performed, without regard to conflict of law principles.