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Benson Restoration and Construction Inc.

TECHNICAL RESTORATION & CLAIMS PORTAL Lic #CGC1529841 | IICRC Master Certified #89241
Claims & Dispatch Desk: Online Inquiry Portal
Licensed General Contractor & IICRC Certified Master Restorers

From First Call to Final Walkthrough.

Emergency water extraction, structural fire decontamination, certified mold containment, and full general contracting rebuildsβ€”coordinated under one roof with direct insurance claims advocacy.

< 60 Min
Rapid Emergency Response
IICRC S500
Scientific Drying Standards
100% Direct
Insurance Claim Billing
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Facing a Property Loss or Structural Damage?
Water spreading, standing sewer backup, or active storm roof breach?
Comprehensive Property Solutions

Six Specialized Recovery Pillars

Every disaster scenario requires dedicated technical protocols. Explore our specialized services managed by IICRC master technicians and licensed contractors.

Water Damage Restoration

Water Damage & Psychrometric Drying

Commercial LGR dehumidification, thermal moisture mapping, vacuum mat hardwood drying, and biohazard sewage decontamination.

Explore Water Restoration Guide β†’
Fire and Smoke Damage

Fire & Smoke Damage Restoration

Protein and synthetic soot chemical removal, cryogenic CO2 dry ice blasting on charred studs, and atmospheric hydroxyl deodorization.

Explore Fire Restoration Guide β†’
Mold Remediation

Mold Remediation & IAQ Controls

ANSI/IICRC S520 negative air containment chambers, HEPA air filtration, EPA botanical biocides, and 3rd-party PRV clearance testing.

Explore Mold Remediation Guide β†’
Storm Recovery

Storm & Disaster Recovery

Emergency roof tarping with 2x4 furring strips, window board-up, crane tree extraction, and wind vs flood causation analysis.

Explore Storm Recovery Guide β†’
Renovation and Rebuild

Renovation & Rebuild Guidance

Licensed General Contracting (Class B), city building permits, stamped engineering calculations, joist sistering, and milestone schedules.

Explore Rebuild Services Guide β†’
Insurance Claims Guidance

Insurance Claims & Cost Guidance

Xactimate line-item auditing, recovering withheld RCV depreciation, sworn proof of loss filing, and statutory appraisal clause resolution.

Explore Insurance Claims Guide β†’
Immediate Decision Support

Emergency Action Protocol by Disaster Type

What to do immediately in the critical first 60 minutes before our certified response team arrives on-site.

πŸ’§

Active Water Leak

  1. Shut off main water valve immediately.
  2. Turn off electricity to affected rooms at the circuit breaker.
  3. Do not use household vacuum cleaners on standing water.
  4. Elevate wood furniture off wet carpet with foil or plastic.
Water Action Protocol β†’
πŸ”₯

Fire & Soot Ingress

  1. Do not touch soot-covered walls with bare hands (oils set stains).
  2. Change HVAC furnace filters immediately to stop soot recirculation.
  3. Do not attempt to wash walls with water (creates greasy slurry).
  4. Keep windows closed if outdoor smoke or rain threatens interior.
Fire Action Protocol β†’
☣️

Microbial & Mold

  1. Do not tear out drywall without negative air containment.
  2. Do not spray bleach (bleach evaporates, leaving water that feeds hyphae).
  3. Turn off HVAC blower fans to prevent spore cross-contamination.
  4. Seal the door to the affected room with plastic sheeting.
Mold Action Protocol β†’
πŸŒͺ️

Storm & Tree Breach

  1. Evacuate rooms directly beneath damaged roof trusses or fallen trees.
  2. Photograph all damage before touching any fallen tree debris.
  3. Do not attempt to walk on steep, wet, or damaged shingles.
  4. Call our emergency team for certified furred tarping & crane rigging.
Storm Action Protocol β†’
Need Real-Time Field Triage?
Connect with an IICRC Certified Specialist
Submit your loss details online for expert mitigation steps and claims guidance.
Engineering & Science

Commercial Restoration Diagnostic Technology

We eliminate guesswork using calibrated scientific instrumentation. Objective diagnostic data justifies insurance coverage and guarantees verified dry standards.

FLIR Thermal Imaging
High-resolution infrared boundary mapping behind drywall.
LGR Dehumidifiers
Grain depression below 30 GPP for rapid deep-core extraction.
Vacuum Mat Panels
Negative pressure extraction reversing hardwood cupping.
Hydroxyl Generators
Safe occupied molecular smoke & VOC oxidation.
Restoration Diagnostic Equipment
ANSI/IICRC S500 Standard: Continuous psychrometric monitoring logging GPP, RH%, and WME baseline equilibrium.
Licensed General Contractor Rebuild
Licensed General Contracting

Seamless Reconstruction from Mitigation to Certificate of Occupancy

Unlike basic mitigation franchises that rip out drywall and leave you to find your own builder, Benson Restoration operates as a fully licensed Class B General Contractor (#CGC1529841).

  • βœ“ Stamped Architectural & Structural Engineering Drawings
  • βœ“ City Building Department Permitting & Rough/Final Inspection Sign-offs
  • βœ“ Milestone Payment Schedules with Unconditional Lien Waivers
  • βœ“ 100% Match Between Mitigation Scope & Reconstruction Estimates
Explore Reconstruction Protocols β†’
Policyholder Advocacy

Xactimate Scoping & Full Depreciation Recovery

Property insurance claims can be an administrative nightmare. We itemize every line item using Xactimate pricing codes, eliminating pricing friction and securing your full Replacement Cost Value (RCV).

No Lowball Scopes
Capturing missing containment, debris fees & GC 10&10 O&P.
Depreciation Release
Completing Certificate of Completion packages within policy deadlines.
Learn How to Maximize Your Claim β†’
Insurance Claim Contracts and Policies
Technical Education

Latest Expert Restoration Guides

View Restoration Glossary β†’
Expertise & Leadership

Meet Our Technical Directors

Every technical recommendation and field protocol on this site is authored and verified by licensed restoration veterans.

Marcus Whitfield

Marcus Whitfield

Lead Restoration Specialist & Technical Editor

16+ years in forensic moisture diagnostics, psychrometric chamber engineering, and IICRC Master Restorer instruction.

Elena Castillo

Elena Castillo

Licensed General Contractor & Claims Lead

Class B General Contractor with 14+ years managing multi-trade rebuilds, structural permits, and carrier Xactimate audits.

Technical Education

Frequently Asked Questions

Click any question to reveal scientific drying protocols, claims procedures, and structural rebuild standards.

Under ANSI/IICRC S500 standards, standard structural drying using commercial LGR dehumidifiers and high-velocity air movers typically takes between 3 to 5 days (72 to 120 hours). Dense building materials such as hardwood floor subfloors or plaster assemblies may require vacuum mat extraction extending up to 7 days until baseline Wood Moisture Equivalent (WME) equilibrium is verified.

Most standard homeowner policies (HO-3 and HO-5) cover sudden and accidental water discharges (such as ruptured supply lines or water heater bursts), structural fire, smoke damage, and wind-driven storm damage. We compile itemized Xactimate estimates and psychrometric daily moisture logs directly to justify coverage under your policy's 'Reasonable Repairs' clause.

For mold remediation, we erect airtight negative pressure poly containment chambers with dedicated HEPA exhaust, allowing occupants to remain safely in unaffected areas. For fire smoke odor neutralization, we deploy safe atmospheric hydroxyl generators which operate continuously in occupied homes without the respiratory hazards associated with ozone machines.

ACV represents the depreciated value of damaged property based on its age and condition before the loss. RCV is the true current cost to replace or repair the property with brand new materials. Once repairs are completed by a licensed contractor, we submit a Certificate of Completion to your insurer to release all withheld recoverable depreciation funds.

Yes. Any reconstruction involving load-bearing wall framing, roof truss repairs, electrical re-wiring, or plumbing rough-ins requires city building permits and municipal inspections. As a licensed Class B General Contractor (#CGC1529841), we manage the entire permit process from architectural drafting to final Certificate of Occupancy.

Have a Specific Question About Your Property?

Submit your scenario to our technical restoration desk. Our directors review details and provide step-by-step guidance.

βœ‰οΈ Submit Incident Details Online β†’